Overview - Why AustCorp
Below are some reasons why over 2000 clients have trusted us with key hires and why we have an 89% customer retention rate:
Established since 1996 and remain privately owned. This means we do not have external investors and shareholders to satisfy so we can focus purely on meeting and exceeding client and expectations.
In our last survey 93% of people placed are still employed after 12 months and 87% after 2 years. We made over 433 placements during this survey period.
We track talent management metrics post hire such as time to productivity, tenure, satisfaction of hiring manager at probation, 6 and 12 months and performance vs. expectations at 12 months. We can track these metrics on our CRM and provide periodic reports.
We have a suite of non-fiscal expectations for our consultants which are heavily based on client satisfaction and candidate experience, which we quantify through metrics such as net promoter scores. These scores make up part of our consultants review process.
Expert Consultants – our hiring model has been to recruit proven consultants with proven experience in their particular markets.
We offer an extensive Learning and Development program which involved around 40 hours per year of professional development both in terms of the industries they recruit for and on recruitment/talent management as a business function.
Staff Attrition rate of 11%. The average tenure of our current consulting team staff is 3.6 years. The average tenure of our management team is 7.8 years – this gives us excellent consistency both from a culture and leadership perspective and externally with our clients.