The Company:
My client is a global distributor, well respected in the industry. They now seek the assistance of an experienced customer service professional for their thriving Melbourne office location. The role requires a highly committed individual, with excellent attention to detail.

The Role:

• Daily tasks would include assisting customers service with new enquiries
• Keying orders in system and making sure there is enough stock to serve the customers
• Working with Account Managers to service the client base in their sector
• Follow up calls to customers to ensure products & services are meeting customers’ needs
• Maintaining all data on company CRM
• Solving complex problems, whist building and maintain relationship with client base

  
The Candidate:

• Must have previous customer service background. This is not a call center role; the functions are very complex and require a very driven and organised professional
• Candidates that currently work in a customer service role, with a distributor company, will be of high regard
• Ability to work effectively as a team player as well as independently
• Good verbal and written communication skills including a pleasant and professional telephone manner
• Career driven with a passion to move into sales
• Must be a Permanent resident
• Ability to manage and prioritise deadlines
• Resilience, self-motivated and willingness to learn

  
On Offer:
Is a position within a global leader. A generous Base Salary + Super is on offer. Interviewing now.