The Company:

The client is one of the top bakery organisations in Australia. The organisation prides itself on its bakery and dessert products, coupled with major and independent retailer relationships, ensure they reach Australian households with good quality and delicious products.

The Team:
    
Enjoy working with a team of 10 people that all work together and collaborate each day to provide a great service to the customers. Fun & friendly environment where someone likes to chat and is a real extrovert. If this is you, you will fit into the team perfectly. This amazing team is located in Tennyson, Queensland.
 
Overview:

To provide professional customer service and support to the sales team within the Retail Food Service Division of the business. Also leading the team to complete all tasks.
 
Responsibilities:

• Leading the team and supporting them when needed
• Managing inbound & outbound calls regarding product inquiries
• Following up with various departments and sales team to ensure accurate orders are executed
• Ensuring all databases are updated accordingly
• Emailing & Data entry

Needed:

• Previous experience in a call centre environment leading a team
• Excellent attention to detail
• Team Player
• Analytical skills
• Organized
• Excellent communication skills

Desired for this position:

• 3 to 5 years’ experience in a similar role
• Proficiency in Microsoft Office Suite & Microsoft Outlook
• Experience in the food or beverage industry