Inside Sales Team Lead

Posted 09 July 2024
DisciplineInformation & Technology

Job description

With close to fifty years of market share, the solutions team focuses on office automation solutions including print, Microsoft solutions inc telephony as well as internet connectivity.    

As an Inside Sales Team Lead, you will oversee a team of inside sales representatives, provide guidance and support to help them meet sales goals, and collaborate with Regional Managers and other departments to ensure a seamless sales process.

Job Responsibilities
  • Lead and motivate a team of inside sales representatives
  • Set sales targets and monitor team performance
  • Develop and implement sales strategies to drive revenue growth
  • Collaborate with marketing and product teams to align sales efforts
  • Provide training, coaching, and mentorship to team members
  • Nurture an existing client base
  • Develop and follow an outlined script and advertise our products via phone to interested consumers in a manner that is professional and honest.
  • Work with your team members to facilitate calls, manage workflow, and minimise hold times throughout the sales process.
  • Facilitate the entire sales process from the initiation of the original call through finalization of account set-up for each customer you speak with.
  • Research and understand our product line and be familiar with each product’s function and purpose, so you can confidently up-sell our customers to compatible products.
  • Showcase the company’s strengths and highlight our brand by talking exclusively about the characteristics that make our organisation unique.
  • Participate in weekly meetings to discuss benchmarks and personal as well as team goals for the upcoming week.
  • Source new sales opportunities through outbound cold calls and emails
  • Maintain and expand the Sales Force CRM database of prospects
  • Close sales and achieve quarterly quotas
Job Skills & Qualifications
  • Proven experience 5+ years
  • Experience in building an inside sales team
  • Strong leadership and motivational skills
  • Excellent communication and interpersonal abilities
  • Experience in Salesforce tools and reporting

The manager you will report to is know to be one of the best in Australia, you will be busy every day making a sincere difference to customer success and satisfaction. This is an outstanding role