About the Company:
Are you an experienced pump technician who enjoys variety in your work? Do you take pride in delivering top-quality service both on the tools and on the retail floor?

We're currently seeking a motivated and reliable individual to join our team as a Pump Technician & Retail Sales Support. This is a diverse role involving diagnosing, repairing, and installing pumps and accessories in the workshop, in the field, and supporting customers in-store.

If you enjoy hands-on work, are customer-focused, and like being part of a supportive and close-knit team, this could be the perfect fit.

About the Role:
As a Pump Technician, you will:

• Diagnose and repair a wide range of pumps, including submersible, diaphragm, multistage, variable speed, and helical rotor types.
• Perform installations and service work both in the workshop and at customer sites – sometimes supervised, sometimes independently.
• Maintain a clean, organised workspace and company vehicle.
• Accurately complete job cards, repair documentation, and stock use records.
• Order and manage spare parts when required.
• Support stocktakes and inventory management processes.

As a member of the retail team, you will:

• Provide technical sales advice and product recommendations to customers on the shop floor and over the phone.
• Notify customers when repairs are completed and ready for collection.
• Represent the business professionally, upholding a positive customer experience.

What We’re Looking For Essential:

• Minimum 3 years' experience in pump service, installation, and repair.
• Mechanical qualification or relevant hands-on experience.
• Current Class 1 driver’s licence.
• Strong diagnostic skills and technical knowledge across multiple pump types.
• Ability to work independently and as part of a team.
• Solid customer service and communication skills.
• Basic computer skills (POS systems, documentation, email, etc.).
• Willingness to support the retail counter and customer enquiries as required.

Desirable:

• Restricted Electrical Licence (or willingness to obtain).
• WHS knowledge including SWMS/JSA documentation.
• Experience with field service planning and coordination.
• Experience with pump product training or certification from manufacturers.

What’s in It for You

• A stable, full-time role in a growing industry.
• Variety of work – no two days are the same.
• Opportunity to work both on the tools and with customers.
• Supportive team culture with regular team meetings and training opportunities.
• Company vehicle for field work.
• Exposure to a wide range of pump systems and applications.

APPLY NOW!