About the Company:

Our client is a world-renowned provider of specialised chemical pump solutions, serving a broad range of industries such as chemical, manufacturing, food and dairy, pharmaceutical, water and wastewater, OEM, and mining sectors. With a reputation for excellence, they deliver high-quality products and services across Australia.

About the Role:
This is a permanent, internal role within the sales team based in Sydney. Your key responsibilities will include:

• Attending to phone and email enquiries
• Assisting on-road sales representatives
• Troubleshooting and assisting customers with service via phone and internet
• Compiling quotations, submitting tenders, processing orders, and maintaining CRM details using MS Office and our internal Operating System
• Deliver exceptional customer service via phone and email

About You:

You will be a team player who is a self-starter, able to take initiative, and work well under pressure.

• Sales and service experience, ideally within a mechanical and/or electrical environment
• Strong written and verbal communication skills, with a clear and professional phone manner
• Proficiency in using MS Office and experience working with CRM systems
• A current driver's license
• The ability to work independently and within a team
• An advantage if you have an engineering background, but not essential

Benefits:

• Opportunity to join a highly respected company with a strong reputation in the industry
• Long-term career prospects
• Competitive salary package
• A supportive and dynamic team environment