Technical Service Engineer - Sydney

Posted 08 April 2024
DisciplineIndustrial & Manufacturing

Job description

About the Company;
My client focuses on sustainable water and wastewater management, with offices across Australia, New Zealand, and Fiji. With a broad range of products and solutions, and a skilled team of water-specific professionals, their workplace culture values professionalism, integrity, and mutual respect.

About the Role;
As Technical Service Engineer for equipment installed in both municipal and industrial wastewater treatment plants throughout Australia, you will provide support and expertise in diagnosing, troubleshooting, resolving technical issues, recommending SOW and spare parts requirements for overhauls with efficiency for their customers. 

You will be the primary contact for their customers to determine level of overhaul, parts required, workshop availability and duration to ensure minimal impact on customers' plant operation. 

In recommending the SOW, you will also prepare customer quotes to secure orders for overhaul or spare parts required. 

Certifications & Experience Required;
  • Trade Certificate (Fitting & Machining)
  • Bachelor’s degree in Mechanical Engineering, or related field.
  • Domestic travel and occasional overseas travel when required.
  • Ideally you will have 5 years experience in a similar role within the water/wastewater sector.
  • Effective problem solving, analytical and communications skills with high attention to detail. 
  • Experience with industrial equipment, maintenance and spare parts.
  • OEM manuals and technical drawing interpretation experience.
  • Ability to interpret drawings and BOMs, customer conditions and applications.
  • Skills in CRM, Excel and Word, inventory/sales software.

  • Fantastic Salary + Super + car allowance, tolls, petrol, bonus + additional employee benefits.
  • Supportive team environment.
  • Be part of an organisation that values their staff, supporting your growth and ongoing education.
  • Well known and trusted organisation
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